Personalized envelope WALLET PREMIUM

Our products are handcrafted with great attention to detail – each piece is unique. To ensure long-lasting enjoyment, we recommend:

Store the products in a dry place and away from direct sunlight.

Avoid contact with moisture, dirt or strong pressure.

Insert and remove inserts carefully to prevent tears or creases.

Please note that paper is a delicate natural product – careful handling helps to preserve its quality.

The processing time for your order depends on the specific product. Since all products are lovingly handcrafted and individually prepared, processing times may vary slightly:

Processing times:

Personalized/handmade products: 5–9 business days

Standard products: Shipped within 2–5 business days

Express processing:

If you select the express option during the ordering process, your order will be shipped within 1-2 business days.

Orders received on Fridays will be shipped the following Monday.

Shipping service provider:

Shipping is via Deutsche Post and DHL.

Shipping costs:

The exact shipping costs are displayed in the checkout.

For orders over 90 €, shipping within Germany is free.

Since many of my products are made especially for you, cancellations are generally not possible after the order has been completed, as processing usually begins immediately.

Important:

Your statutory right of withdrawal remains unaffected. You can cancel your order within 14 days – unless it concerns personalized or custom-made products. These are excluded from cancellation according to Section 312g Paragraph 2 of the German Civil Code (BGB).

If you have any questions about your order or would like to make a change, please contact me as soon as possible. I'll do my best to help you, but cancellations or subsequent changes cannot be guaranteed.